Reducing Cloud Waste and Technical Debt Across MSP Customer Base

Every Managed Service Provider (MSP) understands that customers don’t merely want support in Azure they want peace of mind knowing their environments are being supported to run efficiently.

However, all too often, the same few things show up across customer estates:

• VMs running at low CPU running at 100% of the time
• Databases (with ample provisioned resources) that never hit below 10% utilization
• PaaS services created but never deleted after projects end
• Reservations that are heavily underused

It’s not only wasted dollars it’s also technical debt.

Fortunately, smart MSPs understand that through helping customers clean this up, waste can become ROI, trust can be established, and managed services can be scaled even further.

Enter the Turbo360 Cost Analyzer as your always-on optimization engine.

What is Technical Debt in the Cloud?

In web development, technical debt refers to short-term decisions that lead to inefficient practices in the long-term.

In Azure, this means similar configurations; however, it now hits customers in the wallet.

Examples include:

• Old dev/test/proof-of-concept environments still running for no reason.
• Storage tiers overprovisioned (“let’s make sure we have enough if we need it”).
• App Service Plans still tied to deleted apps
• VMs that run 24/7 for dev/test purposes but should be off when not in use.

MSPs are in a unique position to help with these assessments since they support multiple customers across various workloads/industries. Wasted resources, which once went unseen, become a layup for structured optimization.

The Shift from One-Off Savings to Continuous FinOps

A lot of MSPs do a “cost assessment” once per year a one-time snapshot optimization effort.

This is a good start, but the most evolved MSPs approach optimization as an ongoing effort.

So how can you automate this continuous FinOps loop ? Detect, analyze, recommend and repeat with Turbo360.

How Turbo360 Empowers MSPs to Detect and Remediate Waste

Turbo360 arms MSPs with the ability to continually find, assess and remedy inefficiencies across their customers. Here’s how it works in practice.

Detect Idle or Low-Utilization Resources

Turbo360 assesses cost and utilization patterns daily and surfaces those resources that can be downsized or decommissioned:

• VMs consistently utilized less than 10% CPU for 30 days
• Databases consistently tiered down from provisioned tiers
• App Service Plans with no apps within them

Additionally, these resources can be segmented by customer or environment and sorted by savings opportunity.Automate Optimization Recommendations

It’s not easy to go into each subscription of each customer to try and assess themselves. Instead, Turbo360 suggests:

• SKU changes (e.g., P2V2 → P1V2)
• Downgrade opportunities (disk tier adjustments)
• Historical data-based right-sizing suggestions

These can be exported or scheduled for check-ins or used with Logic Apps or Power Automate for remediation.

Highlight Reservation and Savings Plan Gaps

Customers may have reservations and savings plans they’re not using which are hidden waste opportunities. Turbo360 surfaces where:

• Reserved instances are not being used
• Reservations are being used less than 50%
• Workloads that new or additional reservations/savings plans could serve

MSPs can use this data to guide customers toward smarter purchasing decisions, strengthening trust and margin.

Quantify Technical Debt by Cost Impact

Turbo360 doesn’t just show what’s inefficient — it shows how much it costs.

You can rank waste areas by monthly or annualized impact, helping customers visualize the business case for action

Communicate Value Through Clear Reporting

What’s the point of optimization if customers don’t see it?

Turbo360 allows for before-and-after savings reports, which substantiate how your MSP’s proactive FinOps efforts have saved spend and saved the planet.

Example from Waste to Wealth

Assume your customer’s dev environment has 12 VMs running 24/7. Turbo360 flags low CPU usage over time and suggests turning them off overnight.

You make this adjustment via Azure Automation or a Logic App. You’ve now saved this customer £1,200 for the month.

Three months later, when Turbo360 shows savings for storage and networking, you include this example.

Now, the once-small adjustment becomes a savings proof point for your FinOps-as-a-Service and low-hanging fruit for upselling other customers.

How to Frame Optimization with Customers

Position optimization not as cost cutting, but as value protection:

Our job is to make sure your Azure investment stays lean and effective. Turbo360 helps us spot areas where money isn’t adding business value — and fix it before it becomes waste.

That message builds credibility, especially with finance and business stakeholders who want evidence that their Azure spend is managed responsibly.

Key Takeaways

Turbo360: Your Optimization Partner

With Turbo360, you can transition from corrective cost cleanups to ongoing FinOps enhancements within one portal.

• Stay ahead of waste before it escalates.
• Automate right-sizing efforts.
• Keep an eye on changes for future reporting.
• Make savings part of service value.

Your customers save money.

Your MSP earns kudos.

Your team spends time strategizing instead of budgeting.

That’s the Turbo360 way.

Coming Next

Next week:How MSPs Can Unlock Customer Savings with Reservations and Savings Plans We’ll explore how to turn utilization data into forward-looking savings — and how Turbo360 helps MSPs prove ROI on every Azure commitment.