Faster issue resolution in integration flows
Get a complete view of every message, exception, and transaction so your support team can diagnose problems quickly, reduce ticket backlogs, and keep SLAs intact.
No end-to-end view, forcing teams to jump between Azure services.
Troubleshooting depends on engineers for log access and context.
Hard to know where a message failed or why a process stopped.
Alerts are noisy, inconsistent, and miss real issues.
RCA is slow, causing delayed resolutions and SLA breaches.
Unified timeline of all messages across Azure services.
Clear visibility helps support teams spot failures instantly.
Automatic correlation shows the full business process path.
Proactive alerts catch failures and delays before customers notice.
Purpose-built dashboards speed up resolution and reduce ticket load.
Features that empower support teams
Leverage business-friendly Integration views
Maximize business friendly and contextual views of how every message moves through the system, making it easier for support to identify exactly where something went wrong.
Near real-time monitoring & actionable alerts
Get instant alerts for failures, exceptions, stuck messages, abnormal delays, or missing events, all without writing queries or depending on engineering setups.
Unified access to all integration data
Access correlated events, errors, inputs, and outputs from multiple Azure services in one place. Support teams instantly understand what failed, when it failed, and what triggered it.
Monitor non-events & silent failures
Detect when something doesn’t happen like an order status not updating or a payment message not arriving. Essential for supply chain, finance, retail, and operations support teams.
Analytics to reduce recurring tickets
Use trends and performance insights to identify repeating failures, slow workflows, or system bottlenecks, so you can prevent issues rather than firefighting them.
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